Accounts

• What is my Username and Password?
• Logging in with Microsoft 365
• Setting up your Microsoft Account
• Setting up your Moodle Account
• Setting up Microsoft Authenticator
• Troubleshooting Microsoft Authenticator
• Resetting your Password
• Logging in to Public Computers

What is my Username and Password?

Your network account at Bryn Athyn College is synced across multiple systems. This document explains what your credentials are and how to format them when logging in with different systems.

Username

• Most people's usernames will have the following structure: 
  <firstname>.<lastname> (e.g. john.smith)
• Some faculty and staff who have had accounts since 2022 or earlier have legacy usernames:
  <firstinitial><lastname> (e.g. jsmith)

If your name is too long to fit within the 20-character limit, it may be shortened. Refer to the account creation email sent to you by the Helpdesk.

Password

Your Bryn Athyn College network account's password is synced from your Microsoft 365 account to all other systems (e.g. CollegeWiFi, Public PCs, etc). To change your Microsoft 365 account password, see Resetting your Password.

Email

• All emails have the following structure:
  <username>@<domain> (e.g. john.smith@brynathyn.edu)
• All students use the @brynathyn.edu email domain.
• Some Faculty & Staff may have another email domain, such as @anc-gc.org, @newchurch.org
  • Additionally, some Faculty & Staff may have an email alias.

When to Use Email vs Username

Email

Use your email to log in to Microsoft 365 products such as Outlook, Microsoft Authenticator, or when authenticating with Moodle.

Username

Use just your username when:

• Connecting to CollegeWiFi
  
• Signing into college-owned Windows devices
  • Work laptops
  • Library public PCs
  • Library / Doering Center design lab computers

Logging in with Microsoft 365

Your Microsoft 365 account is used to log in to various services provided by the college. This includes the Microsoft 365 suite of apps (Word, PowerPoint, Excel, Outlook, Teams, etc.), as well as other places like Moodle. All of these will ask you to sign in occasionally. If you come across a sign in window and encounter any errors or other difficulties, follow the instructions below:

1. Ensure that you're in the correct place.
   • The proper window should look like this:
   
2. Enter your email address where it says Email, phone, or Skype.

   For more information about what to enter, see What is my Username and Password?

3. Click Next.
4. Enter your Microsoft account password in the Password field that appears.
5. Click Sign In.
6. You may receive a prompt to Approve sign in request. Follow the provided instructions to complete your sign in.

Congratulations, you've signed in with Microsoft 365!

Setting up your Microsoft Account

The first time you log in to your College Microsoft account, you will have to go through a few additional setup steps. This page will walk you through the process of getting your account ready to use.

1. Go to login.microsoftonline.com.
2. Enter your email and password, as received in your New Account email.

   This process is explained slightly more in-depth in Logging in with Microsoft 365, just disregard step 6 in that page for now.

3. Click Next on the prompt that appears.
   
4. Install the Microsoft Authenticator app by searching the mobile app store the QR codes below.
   
5. Follow the instructions provided on your computer, which will guide you through adding your account in the Authenticator mobile app. 
6. Once you have scanned a QR code to add your account, click Next.
   
7. Begin setting up a second method of verification by clicking Next.
   
8. Enter your phone number and change the Country code if necessary. You can choose either call or text to receive a verification code. Click Next.
   
9. Enter the code you received, then click Next.
   
10. Click Done, then click Done.

You're done setting up Multi-Factor Authentication for your account, but there are a couple more things to do. Refer to the instructions below to finish the last steps of the process.

1. Change your password from the temporary one to one of your choice. Follow the instructions in the page Resetting your Password. 

   This is absolutely required, as Helpdesk technicians will continue to have access to the temporary password you were sent. 

2. Install the suite of Microsoft 365 desktop applications. Follow the instructions in the page Installing Microsoft 365.

Setting up your Moodle Account

This page covers first time setup for your Moodle account.

Log in

1. Navigate to https://moodle.brynathyn.edu. This is the homepage for BAC's Moodle site, which is what you should see when you first enter the page.
2. Click Log In.
3. Click Microsoft Office 365. 
   

   DO NOT enter a username or password in the above window. It will not work.

4. Follow the instructions in Logging in to Microsoft 365 to sign in with your Microsoft account using Single Sign On.

Enter your Information

For first time logins, you will be prompted to fill in some information.

1. Enter your first name, last name, and email address.
   • There are more information fields, but the only three required are marked with a red exclamation mark.
2. Scroll to the bottom of the page and select Update Profile to confirm the changes.

Setting up Microsoft Authenticator

1. Head to https://mysignins.microsoft.com/security-info and sign in using your Bryn Athyn College Microsoft 365 account.
2. Select Add sign-in method.
3. Select Microsoft Authenticator.
   
4. Download the Microsoft Authenticator app on your phone. It is available via the Apple App Store or the Google Play Store. Scan the QR code with your phone to get to the app store listing for your device.
   
5. Back on the Microsoft 365 account page, select Next on the prompt for the Microsoft Authenticator app.
   
6. Remain on the Set up your account page while you set up the Microsoft Authenticator app on your phone.
7. Open the Microsoft Authenticator app. If prompted, select to allow notifications. Click the + in the top right.
   
8. Select Work or school account.
   
9. Go back to your browser page where you are signed into your account and select Next on the current prompt.
   
10. In Microsoft Authenticator, select Scan QR code, then scan the code on your computer.
    
    
11. Your account should now be added to your authenticator app. To make sure everything is working, select Next in the panel with the QR code. This will send out a test MFA notification to confirm you are able to approve alerts for your account. After approving the MFA prompt select Next again to complete the process.
12. Set the Authenticator app as your default sign-in method. To do this, select the blue change option next to your current Default sign-in method near the top of the screen. From the drop-down list select Microsoft Authenticator - Notification, and then select confirm.
    
    

Troubleshooting Microsoft Authenticator

Resetting your Password

The instructions below will reset the password for your Bryn Athyn College Microsoft 365 account. This also syncs to other campus systems such as CollegeWiFi, Public PCs, OCLC etc.

Instructions

1. From the Microsoft 365 sign-in page, select Can't access your account? > Work or school account.
   
2. Enter your Bryn Athyn College Microsoft 365 email address and then enter the characters in the generated image.
   
3. Select I forgot my password then Next.
   
4. Select the first contact method you will use for verification, then the action button under the explanation on the left (Email, text, send notification, etc).
   
5. Enter the verification code received at the selected contact method and click Next.
6. Select the second contact method you prefer, then the action button.
7. Enter the second verification code and click Next.
8. Enter your new password and click Finish.
   1. Our password policy requires that you choose a password that's at least 8 characters long, includes uppercase and lowercase characters, a number, and a special character.
   2. We suggest the use of a password management program to keep track of unique and secure passwords.
   3. You can generate easy-to-type passphrases for free with the Bitwarden Passphrase Generator or test the strength of your own passwords with the Bitwarden Password Tester.
9. You should see a congratulations screen once your password has met the requirements and is changed.

You should now be able to access your account with the new password. Note that it can take up to 15 minutes for the change to sync across all systems (e.g. CollegeWiFi)

If you receive a confirmation email from msonlineservicesteam@microsoftonline.com and you did not initiate a password reset, contact the helpdesk immediately.

Logging in to Public Computers