If your name is too long to fit within the 20-character limit, it may have been shortened. Refer to the account creation email sent to you by the Helpdesk.
## Password Your Bryn Athyn College network account's password is synced from your Microsoft 365 account to all other systems (e.g. CollegeWiFi, Public PCs, etc). To change your Microsoft 365 account password, see [Resetting your Password](https://helpdesk.brynathyn.edu/books/accounts/page/resetting-your-password "Resetting your Password"). ## Email - All emails have the following structure: `If you want to log into a specific app like Outlook or Word, go to [https://m365.cloud.microsoft/apps](https://m365.cloud.microsoft/apps).
1. Ensure that you're in the correct place. - The proper window should look like this: [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/MWjimage.png) 2. Enter your email address where it says **Email, phone, or Skype.**For more information about what to enter, see [What is my Username and Password?](https://helpdesk.brynathyn.edu/books/accounts/page/what-is-my-username-and-password "What is my Username and Password?")
3. Click **Next.** 4. Enter your Microsoft account password in the **Password** field that appears.[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/iqximage.png) 5. Click **Sign In.** 6. You may receive a prompt to **Approve sign in request**. Follow the provided instructions to complete your sign in.Congratulations, you've signed in with Microsoft 365!
# Setting up your Microsoft Account The first time you log in to your College Microsoft account, you will have to go through a few additional setup steps. This page will walk you through the process of getting your account ready to use. 1. Go to [login.microsoftonline.com](https://login.microsoftonline.com). 2. Enter your email and password, as received in your **New Account** email.This process is explained slightly more in-depth in [Logging in with Microsoft 365](https://helpdesk.brynathyn.edu/books/accounts/page/logging-in-with-microsoft-365 "Logging in with Microsoft 365"), just disregard step 6 in that page for now.
3. Click **Next** on the prompt that appears. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/PFqimage.png) 4. Install the Microsoft Authenticator app by searching the mobile app store the QR codes below. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/qr-code-3.png)[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/Rpsqr-code-2.png) 5. Follow the instructions provided on your computer, which will guide you through adding your account in the Authenticator app. 6. Once you have scanned a QR code to add your account, click **Next**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/cXHimage.png) 7. Begin setting up a second method of verification by clicking **Next**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/6XBimage.png) 8. Enter your **phone number** and change the **Country code** if necessary. You can choose either call or text to receive a verification code. Click **Next**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/kJlimage.png) 9. Enter the code you received, then click **Next**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/ybAimage.png) 10. Click **Done**, then click **Done**. 11. Change your password from the temporary one to a permanent one of your choice. 1. Go to [https://mysignins.microsoft.com/security-info/password/change](https://mysignins.microsoft.com/security-info/password/change) 2. Log in with your account using your temporary password. 3. Enter your new password, confirm it, and click **Submit**.**This is absolutely required**, as Helpdesk technicians will continue to have access to the temporary password you were sent.
You're done setting up your Microsoft account! Now, may want to install the suite of Microsoft 365 desktop applications. To do so, follow the instructions in the page [Installing Microsoft 365](https://helpdesk.brynathyn.edu/books/software/page/installing-microsoft-365 "Installing Microsoft 365").
# Setting up your Moodle Account This page covers first time setup for your Moodle account. ## Log in 1. Navigate to [https://moodle.brynathyn.edu](https://moodle.brynathyn.edu). This is the homepage for BAC's Moodle site, which is what you should see when you first enter the page.[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/4Ydimage.png) 2. Click **Log In**. 3. Click **Microsoft Office 365**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/OQEimage.png)DO NOT enter a username or password in the above window. It will not work.
4. Follow the instructions in [Logging in to Microsoft 365](https://helpdesk.brynathyn.edu/books/accounts/page/logging-in-with-microsoft-365 "Logging in to Microsoft 365") to sign in with your Microsoft account using Single Sign On. ## Enter your Information For first time logins, you will be prompted to fill in some information.[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/X82image.png) 1. Enter your first name, last name, and email address. - There are more information fields, but the only three required are marked with a red exclamation mark. 2. Scroll to the bottom of the page and select **Update Profile** to confirm the changes.[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/TNJimage.png) # Setting up Microsoft Authenticator 1. Head to [https://mysignins.microsoft.com/security-info](https://mysignins.microsoft.com/security-info) and sign in using your Bryn Athyn College Microsoft 365 account. 2. Select **Add sign-in method.**[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/gLOimage.png) 3. Select **Microsoft Authenticator.** [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/29Qimage.png) 4. Download the Microsoft Authenticator app on your phone. It is available via the Apple App Store or the Google Play Store. Scan the QR code with your phone to get to the app store listing for your device. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/YFbimage.png) 5. Back on the Microsoft 365 account page, select **Next** on the prompt for the Microsoft Authenticator app. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/EViimage.png) 6. Remain on the **Set up your account** page while you set up the Microsoft Authenticator app on your phone. 7. Open the Microsoft Authenticator app. If prompted, select to allow notifications. Click the **+** in the top right. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/bLZimage.png) 8. Select **Work or school account.** [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/image5.jpeg) 9. Go back to your browser page where you are signed into your account and select **Next** on the current prompt. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/u8bimage.png) 10. In Microsoft Authenticator, select **Scan QR code**, then scan the code on your computer. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/image8.jpeg) [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/EEEimage.png) 11. Your account should now be added to your authenticator app. To make sure everything is working, select Next in the panel with the QR code. This will send out a test MFA notification to confirm you are able to approve alerts for your account. After approving the MFA prompt select Next again to complete the process. 12. Set the Authenticator app as your default sign-in method. To do this, select the blue **change** option next to your current Default sign-in method near the top of the screen. From the drop-down list select Microsoft Authenticator - Notification, and then select confirm. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/dsfgdfgasdgasdgas.jpg) [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/image10.jpg) # Resetting your Password The instructions below will reset the password for your Bryn Athyn College Microsoft 365 account. This also syncs to other campus systems such as CollegeWiFi, Public PCs, OCLC etc. ## Instructions 1. From the [Microsoft 365 sign-in page](https://login.microsoftonline.com/), select **Can't access your account?** > **Work or school account.** [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/untitled.png) 2. Enter your Bryn Athyn College Microsoft 365 email address and then enter the characters in the generated image. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/Layimage.png) 3. Select **I forgot my password** then **Next.** [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/screenshot-2026-06-08-142052.png) 4. Select the first contact method you will use for verification, then the action button under the explanation on the left (Email, text, send notification, etc). [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/screenshot-2026-06-08-144726.png) 5. Enter the verification code received at the selected contact method and click **Next.** 6. Select the second contact method you prefer, then the action button.[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/screenshot-2026-06-08-144951.png) 7. Enter the second verification code and click **Next.** 8. Enter your new password and click **Finish.**[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/scaled-1680-/screenshot-2026-06-08-145246.png) 1. Our password policy requires that you choose a password that's at least 8 characters long, includes uppercase and lowercase characters, a number, and a special character. 2. We suggest the use of a password management program to keep track of unique and secure passwords. 3. You can generate easy-to-type passphrases for free with the [Bitwarden Passphrase Generator](https://bitwarden.com/passphrase-generator) or test the strength of your own passwords with the [Bitwarden Password Tester](https://bitwarden.com/password-strength/). 9. You should see a **congratulations** screen once your password has met the requirements and is changed.You should now be able to access your account with the new password. Note that it can take up to 15 minutes for the change to sync across all systems (e.g. CollegeWiFi)
If you receive a confirmation email from msonlineservicesteam@microsoftonline.com and you did **not** initiate a password reset, contact the helpdesk immediately.