Help

• Navigating the help articles
• Helpdesk contacts & office hours

Navigating the help articles

This page contains some tips and tricks for getting around this website in case you get lost.

• This website is divided into Books, Chapters, and Pages.
  • Books contain Chapters and Pages of one genre of articles, such as Printing.
    • Chapters group Pages within a book, such as Printing Methods.
      • Pages contain information about a specific policy or procedure, such as Printing on Non-Standard Paper.
• The logo in the top left can be clicked to return to the Shelf view, which contains all books.

• You can search for specific pages via the search bar at the top of the screen.

• Book navigation 
  • This can be used to jump from page to page within a book without returning to the book page itself.
  • Locate it to the left of the content pane in any page.

• Page Navigation
  
  • Click on a section to jump to that header in the document.
  • Locate it to the left of the content pane in pages that contain headers.
  • This is a useful tool for longer articles with multiple headers.

• Printing a Page
  • You can print a page if you want to have it on location.
  • Press ctrl+P on any page to do so. This will be the most consistent method.

Helpdesk contacts & office hours

Contact us

Email — helpdesk@brynathyn.edu

Call — 267-502-2680

Visit — Pendleton Hall Room 107, in the mail room

Office hours — Fall 2026

Posted hours do not account for lunch breaks or other appointments. Please call or email before any in-person meeting to ensure a tech will be available to help.

Monday/Tuesday/Thursday

• 8:30am–5:00pm

Wednesday/Friday

• 8:30am–9:30am
• 11:30am–5:00pm