If you forget your email address and/or password, see [What is my Username and Password?](https://helpdesk.brynathyn.edu/books/accounts/page/what-is-my-username-and-password "What is my Username and Password?")
1. Scan a QR code to download the Outlook app from the Apple App Store or Google Play Store. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/tUrqr-code-5.png)[](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/7VVqr-code-4.png) 2. Tap **Add Account**. 3. Enter your college email address. 4. Select **Office 365** as your account type or email provider. 5. Enter your Microsoft account password, then click **Sign in**. 6. Approve your sign in request via Authenticator when prompted.You now have access to your college email on the go!
# Encrypting Messages in Outlook All students, faculty, and staff should have the ability to send encrypted emails. This page details how to encrypt your message and how to view an encrypted message in Outlook. ## Background Microsoft offers a few different levels of encryption. This is an outline of what the different levels do (all levels are securely encrypted): - **Encrypt-Only** is the default, it means the message is encrypted in transit and the recipient will have to authenticate with their email to view the message, or use a one-time code sent to their email to authenticate. - **Do Not Forward** disables the forward option and disables printing. Of course, this doesn’t disable screenshots or the user’s ability to take a picture with their smartphone. - **Bryn Athyn College – Confidential** means the recipient won’t be able to open the message in a non-Bryn Athyn College/GC Outlook client. This is in case someone is having their work email forwarded to a personal email. - **Bryn Athyn College – Confidential View Only** is the same as above, only the content cannot be modified or replied to. If you wish to send an encrypted message, we recommend setting up the encryption before writing your message. That way, if you accidentally send the message before you are done typing it, it will still be encrypted. Additionally, you can send this link from Microsoft that explains how end users can open a protected message: [https://support.office.com/en-us/article/how-do-i-open-a-protected-message-1157a286-8ecc-4b1e-ac43-2a608fbf3098](https://support.office.com/en-us/article/how-do-i-open-a-protected-message-1157a286-8ecc-4b1e-ac43-2a608fbf3098) ## InstructionsThese instructions were created with the Outlook desktop app. If you're encrypting on the Outlook web version, the instructions remain the same, although the buttons may look slightly different.
1. Create a new email. In that email select the Options tab at the top. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/aKGimage.png) 2. Select **Encrypt**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/bxximage.png) 3. Optionally, choose your encryption level from the drop-down menu. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/iDCimage.png)You may have to click **Encrypt** first for the dropdown to appear correctly if this is your first time encrypting a message.
4. Write and send your message! ## Viewing For anyone with a Bryn Athyn College email, viewing an encrypted email will be the same as opening any other email. If you’re sending an encrypted email to someone outside of Bryn Athyn College, like to a Gmail address, the recipient must go through the Microsoft Purview portal to read it: - Locate the email. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/rY4image.png)When received, it may automatically go into the recipient's spam folder.
- Once the recipient clicks on **Read the message**, they will be taken to a login page. - Here they can either log in with their personal email account (e.g. `They will then be able to view the contents of the message.
# Reporting Messages in Outlook Use the Report Message drop down to select from a couple ways to deal with phishing or junk mail. These features help Microsoft keep your information safe and your inbox filled with only important emails. ## InstructionsThe screenshots below will match the Outlook website and the modern version of the desktop app. If you use the old version (Outlook Classic) on your desktop, the buttons may be in different locations.
1. In the **Home** tab, click the **Report** button with the dropdown arrow. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/G66image.png) 2. With the message you want to report highlighted, click **Report junk** or **Report Phishing**. See [Junk](#bkmrk-junk "Junk") and [Phishing](#bkmrk-phishing "Phishing") at the bottom of this page if you don't know which to select. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/JOiimage.png) 3. Click **Report** to confirm. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/TY6image.png) 4. The message will be moved to your Junk Email folder. After 30 days there, it will be deleted.When you report a message, a copy will be sent to Microsoft to update spam filters, and all future messages from that sender will be sent directly to the **Junk Email** folder.
If you reported a message accidentally and wish to restore it: 1. Find the message in your **Junk Email** folder and select it. 2. Click the **Report** dropdown. 3. Click **Not junk**. [](https://helpdesk.brynathyn.edu/uploads/images/gallery/2026-06/xsjimage.png) ### Junk These are messages that you don't want to receive. For example, they may be advertisements you don't care about or find offensive. Junk emails are annoying, but not necessarily malicious. ### Phishing Phishing is the practice of luring you into disclosing personal information, such as bank account numbers and passwords. Often phishing messages look legitimate but have deceptive links that open fake websites. Phishing emails are always malicious, but not necessarily annoying.